Meter Deployment and Management

Worried about the logistics of deploying smart meters? Need a local vendor with proven technology to achieve efficient deployment which meets customer expectations?

DataCol has developed a software solution called DataFlow to help utilities manage the logistics of this roll out, improving communication with customers and reducing costs per install.

DataFlow enables Field Service Providers, (FSP) to efficiently distribute meter installations across a geographically dispersed mobile workforce, offering greater visibility and control over the installation process.

DataFlow can also be used by field forces to manage metering services, manual reconnections and disconnections, and fault dispatch.

DataFlow offers a number of benefits:

  • Reduced administration time – customers can book meter installations online
  • Increased efficiency – installations can be scheduled based on availability and location of nearest installer
  • Reduced errors – managers can view installation progress online in real-time to ensure meters are installed accurately
  • Increased safety – electrical inspectors can view job details and photos online to check the quality of installations, conduct audits and ensure adherence to health and safety regulations
  • Planned workloads – installation agents can book meter installations online and plan schedules in advance
  • Enhanced customer service – optional text messaging functionality allows advance notification to customers of scheduled installations
  • Enhanced data collection and storage – installation job details including photos can be stored for future reference

Please fill out the form below if you would like to see how DataCol can help you:

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  • Our business is committed to providing excellent customer service, and in DataCol, we’ve found a partner who is equally focussed on delivering a ‘best in class’ service to the people of Manukau.
    - Raveen Jaduram, CEO, Manukau Water