Meter Reading Technology

Seven X – improving the efficiency of metering operations

DataCol Meter Reading TechnologyAs a utility company’s ‘cash register’, the speed, accuracy and quality of meter reading has an immense impact on your ability to satisfy customers and build a profitable business.

DataCol is at the forefront of helping Australian and New Zealand utilities to collect and manage metering data more effectively. Rather than relying on expensive and inflexible proprietary technology we apply fresh thinking, open technology and industry experience to provide solutions that make the collection of metering data smoother.

SevenX consists of server software that manages field force logistics and collects meter data from handheld units (HHU) in the field via manual or automated reads. Based on open technology, SevenX allows our customers to use commodity priced handheld computers rather than expensive and inflexible propriety hardware. Clients purchase their own hardware if preferred.

Utilities are using SevenX to make their meter reading more efficient and cost-effective, and enable them to improve customer service.

SevenX improves metering operations through:

  • A streamlined ‘meter to cash’ process
  • More current, clearer view of meter reading operations to monitor performance and identifies process improvements
  • Accuracy and validation of meter-generated data improved
  • Improvements in field force productivity and health and safety
  • Significant reductions in call centre traffic with consequent cost reductions, as utilities increased the timeliness and accuracy of billing and meter-reading frequency
  • Improved business efficiency, greater savings, and the ability to focus energy on growing businesses rather than managing logistics and complexity
  • Greater ROI on technology investment
  • A technology platform to introduce other field force automation initiatives

SevenX runs on standard handheld computers/PDAs running Windows Mobile. Clients purchase their own handheld hardware if preferred.

SevenX can be delivered as an in-house application or provided as a fully hosted solution. Flexible pricing models are available to suit the customer’s business model.

Click on the links below to download SevenX overviews for:

Electricity

Water

Gas

Metering International Article – TrustPower implements SevenX

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  • Our business is committed to providing excellent customer service, and in DataCol, we’ve found a partner who is equally focussed on delivering a ‘best in class’ service to the people of Manukau.
    - Raveen Jaduram, CEO, Manukau Water